CQC Mock Inspection
Mock inspections are used by providers who want to know what to expect from a CQC inspection and areas they can improve upon before they have their inspection.
It is vital that your team understand the CQC Key Lines of Enquiry. As former CCQ Inspectors, we are ideally placed to assess whether your facility is:
- Safe, Effective
- Caring
- Responsive and Well-Led
Once we’ve completed our mock inspection we will provide a CQC Style report with an action plan of all the areas for the team to work on and ensure a successful CQC inspection.
Audit Programme
Our team of experienced healthcare professionals and former CQC inspectors brings deep knowledge of best practices and regulatory requirements.
- Initial Assessment: We evaluate your current audit practices and identify areas for improvement.
- Staff Training: We train your team on how to conduct effective audits and use the provided tools.
- Implementation Support: We guide you through the initial implementation phase, ensuring smooth adoption.
- Review and Refinement: We help you analyse audit results and refine the programme for maximum effectiveness.
- Programme Design: We create a tailored audit schedule and develop specific audit tools for your service.
- If you’d prefer, a member of our Audit and Policy team can attend your site once a month to complete your audits for you. This will provide an objective and impartial approach to your quality audit process.
Policy Management
Strong governance is the backbone of outstanding healthcare provision. We help you build robust structures and processes.
- At COMI, we pride ourselves on writing all your policies from scratch and bespoke for YOU and your team. We don’t sell generic policy packages. This ensures that when a CQC inspector picks up your policies, they know that are of high quality in line with regulatory standards.
- Policy Development and Review: Creating and updating policies to align with best practices and regulatory requirements.
Complaints Adjudication
Our expert team can provide you with complaints adjudication when your patient complaint reaches stage 3. In this offering, we will examine all of the documents associated with the complaint and draw of relevant expert support if required to reach a conclusion. We then issue a ‘decision letter’ to help conclude your patient complaint.
